Effective from 22 August 2025. This policy explains what information Cosmic Energies (www.cosmicenergies.in) collects, why, and how it is protected.
Information we collect
- Contact details: name, email address, phone number and postal address when you place an order, book a consultation or contact us.
- Consultation details: date, time and place of birth, names, floor plans, photographs and any other information you provide to prepare your report.
- Calculator inputs: name, date of birth and gender entered in our free calculators, which we store to improve our services and may use to contact you only if you share a phone number.
- Payment information: payments are processed by PhonePe. We never see or store your card, UPI or bank details; we receive only a transaction reference and status.
- Technical data: IP address, browser type and pages visited, used for security and analytics.
How we use it
To prepare and deliver your reports and products, process payments, communicate about your order, answer your questions and, with your consent, send occasional updates. We do not sell or rent your information.
Who we share it with
Only with service providers that help us operate: our payment gateway (PhonePe), courier partners for deliveries, and our email and hosting providers. Each receives only what it needs.
How we protect it
Consultation documents such as floor plans are stored in a private area of our server that is not publicly accessible. Our website uses HTTPS encryption.
Your choices
You may ask us to access, correct or delete your personal information at any time by writing to info@cosmicenergies.in.
Cookies
We use essential cookies to keep your cart and session working. Analytics cookies, if enabled, help us understand how visitors use the site.
Contact
Cosmic Energies, Gorakhpur, Uttar Pradesh 273001, India · info@cosmicenergies.in · +91 76193 77055