Consultations
Once a consultation has been booked and the report or session delivered, it cannot be refunded. If you need to reschedule a session, tell us at least 24 hours in advance and we will find a new time. If we are unable to deliver a consultation you have paid for, we refund the full amount.
Products
Because remedies are energised for the buyer, we accept returns only when an item arrives damaged or incorrect.
- Tell us within 48 hours of delivery at info@cosmicenergies.in or on WhatsApp at +91 76193 77055.
- Include your order number and clear photos of the item and the packaging.
- Once we verify the issue we will send a replacement or issue a refund, as you prefer.
Refunds
Approved refunds are credited to the original payment method within 5–7 working days. Shipping charges are refunded when the error was ours.
Cancellations
Product orders can be cancelled for a full refund before they are dispatched. Consultation bookings can be cancelled for a full refund before work on the report begins.